ADMISSION & WAIVERS

• All guests, including non-participating adults, must have a completed waiver on file prior to entering the facility.
• Admission is subject to capacity limits and availability.
• Entry may be denied to any guest who fails to comply with facility policies.

SUPERVISION

• Children must be supervised by a parent, legal guardian, or responsible caregiver at all times.
• Children may not be left unattended anywhere within the facility.
• Parent or caregiver substitutions ("parent swaps") are not permitted during a visit.
• A supervising adult must remain on-site for the duration of the visit.

PLAY RULES & SAFETY

• All guests must follow posted rules, safety signage, and staff instructions.
• Grip socks are required for all children. Adults must wear socks at all times. Bare feet and shoes are not permitted in the play areas.
• Certain attractions have age, height, and weight restrictions which must be observed at all times.
• Climbing structures, elevated play areas, and related equipment are intended for children weighing 100 pounds or less unless otherwise posted.
• Adults are not permitted on climbing structures, slides, elevated play features, rope courses, tube slides, or upper-level play areas unless specifically directed by staff.
• Unsafe behavior, including rough play, bullying, misuse of equipment, throwing objects, or disruptive conduct, may result in removal without refund.

HEALTH & WELLNESS

• Guests who are sick or exhibiting symptoms of illness, including fever, vomiting, diarrhea, or other contagious conditions, should not enter the facility.
• Guests participate at their own risk.
• Jetsetter Kids Club is a recreational play facility and does not provide medical, therapeutic, behavioral, educational, or clinical services.
• Due to the nature of the facility and equipment, Jetsetter Kids Club may not be able to accommodate all disabilities, medical conditions, or support needs.

FOOD & BEVERAGES

• Outside food, snacks, candy, gum, and beverages are prohibited unless specifically authorized by management.
• Refillable water bottles are permitted.
• Guests with food allergies are responsible for managing their own dietary restrictions and exposures.

PROPERTY & PERSONAL BELONGINGS

• Shoes must be stored in designated cubbies.
• Strollers must be parked in designated stroller areas.
• Jetsetter Kids Club is not responsible for lost, stolen, or damaged personal property.

FACILITY OPERATIONS

• Attractions, play features, rooms, activities, or portions of the facility may be modified, restricted, or closed at any time due to maintenance, cleaning, repairs, staffing, private events, safety concerns, or operational needs.
• Operating hours, pricing, products, memberships, and policies may be modified without prior notice.
• Admission does not guarantee access to every attraction or area at all times.

PHOTOGRAPHY & MEDIA

• Jetsetter Kids Club may photograph or record activities within the facility for marketing, promotional, training, or operational purposes.
• Guests who do not wish to appear in promotional materials should notify management in writing.
• Commercial photography, filming, or social media content creation for business purposes requires prior written approval.

RIGHT TO REFUSE SERVICE

• Jetsetter Kids Club reserves the right to refuse admission, remove guests, suspend memberships, or cancel reservations for unsafe, disruptive, abusive, threatening, fraudulent, or policy-violating behavior without refund.

LIMITATION OF LIABILITY

• By entering the facility, guests acknowledge and accept the inherent risks associated with active play environments, including the risk of injury.
• Guests agree to comply with all rules and staff instructions and assume responsibility for their participation and supervision of minor children.
• Liability is limited to the fullest extent permitted by applicable law.

GOVERNING LAW

• These Terms & Conditions shall be governed by the laws of the State of New York.