All birthday parties are booked through our online booking platform. If you need assistance, our team is happy to help guide you through the booking process. A 50% non-refundable deposit is required at the time of booking to secure your date and time.

Our party rooms and play structures are designed for children ages 2 and up, with specific packages recommended by age. Adults are not permitted on climbing structures, the second level of the pretend play zones or the play equipment.

Yes — all birthday parties include exclusive use of the main play space during your scheduled party time.

Each package includes a maximum guest count, which includes the birthday child. Guest limits are strictly enforced to ensure safety and comfort. Additional guests beyond your package limit may not be accommodated.

Yes! Add-ons such as balloon arches, themed décor, or additional food can be added prior to your event, subject to availability. All add-ons must be paid for before the party.

Please bring your own cake, cupcakes and favors. All decorations must be approved in advance and may not include confetti, glitter, tape or nails on the walls, or open flames.

Yes. We offer a thoughtfully curated catering menu with options for both children and adults. Catering selections must be finalized in advance of your event. Outside food is not permitted, with the exception of cake or cupcakes.