CANCELLATION/REFUND POLICY

All sales are final. Online tickets purchased cannot be refunded or exchanged for different dates or times.

WAIVER POLICY

Every person must sign a waiver before entering the facility even if you are not participating. Please have all waivers signed before checking in at the Front Desk.

GROUPS POLICY

For group or birthday bookings please contact us.

DELIVERY POLICY

An order confirmation with digital tickets will be emailed upon completion of your online order. The tickets must be presented for redemption. In the event an order confirmation is not received within 24 hours, please contact us.

PRIVACY POLICY

Privacy is important to Discovery Kids Wellness LLC dba Jetsetter Kids Club. Making sure that you know how we collect, use, share, and secure information on this website is also important to us.

SUPERVISION

Children cannot be left alone without parent or guardian supervision while using the indoor play space.

ELIGIBILITY AND CONDITIONS

Each authorized visitor must follow the rules, procedures, policies, instructions and sign the participant and arbitration agreement, indemnification, general release and assumption (“Waiver”) signed waiver; which will be stored in our database. Visitors hereby expressly authorizes storage of his or her personal data on our database. Monthly Memberships are nonrefundable, nontransferable. Restrictions apply including, but not limited to, capacity constraints and other closures. Monthly Memberships do not guarantee admission, especially during high attendance periods. Additionally, Monthly Memberships may not be used for commercial purposes and are void if altered or misused. A Member assumes the inherent risks associated with the operation or use of all equipment and play space attractions and should read and obey all safety signage, instructions and rules. We may change operating hours, close temporarily, or may otherwise change or be discontinued without notice and without liability. We are not responsible for lost or stolen property.

TERMINATION

We reserve the right to cancel, suspend or revoke any Monthly Membership or deny admission to any Member at any time for any reason. Cancellation, suspension or revocation of privileges or of a Monthly Membership due to misuse and/or failure to adhere to rules will result in the cancellation, suspension or revocation of privileges and the Monthly Membership. In such case, your Monthly Membership subscription will be terminated or suspended immediately without refund.

ADDRESS, EMAIL, PHONE NUMBER CHANGE

Please report a change in your address, email or phone number in writing immediately to info@jetsetterkidsclub.com.

GENERAL

We reserve the right and sole discretion to modify or update the Monthly Membership rules and/or change, alter, or discontinue the Monthly Membership (including its structure),at any time without any liability or notice to Members beyond updating these Monthly Membership rules. All questions or disputes regarding an individual’s Monthly Membership eligibility, or a Member’s compliance with the Monthly Membership rules will be resolved by our sole discretion. Any Monthly Membership awarded to an individual, as well as any prize or gift provided to a Member, may be taxable, depending on the value of the item and the applicable federal, state, and local tax laws. Members and recipients of any price or gift are solely responsible for payment of any applicable taxes and any applicable tax reporting obligations. By signing the Monthly Membership you agree to release the Discovery Kids Wellness LLC dba Jetsetter Kids Club, its parent(s), affiliates, divisions, related companies, third-party prize/reward providers and suppliers, and agents, and its and their respective officers, directors, owners, and employees, (each a “Releasee”) from any and all losses, harm, damages, cost, or expense, including without limitation property damages, personal injury, and/or death, arising from or connected to the Monthly Membership, including, without limitation, (i) the collection, redemption, revocation, or deletion of credits, (ii) the issuance of reward vouchers and use of the Monthly Membership, (iii) the suspension, termination, or modification of your Monthly Membership or account, (iv) entering the facility and/or use of the facility, and (v) the suspension, modification, or termination of the Monthly Membership or any reward or special status programs therein. The Monthly Membership and its prizes, merchandise, sweepstakes and sweepstakes entries, products or services provided through the Monthly Membership are provided and must be accepted on an “as is” and “as available” basis without warranties of any kind. Discovery Kids Wellness LLC dba Jetsetter Kids Club, and its partners or administrators, and each of the foregoing’s respective agents or representatives make no representations or warranties, express or implied, and disclaim any and all liability as to the condition, quality, merchantability, or fitness for a particular purpose of products and/or services provided by or through the Monthly Membership including, without limitation, implied warranties of merchantability and fitness for a particular purpose and any warranty of non-infringement, title, or quiet enjoyment. Under no circumstances shall any of the Releasees be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the Monthly Membership or Members’ participation therein, including, without limitation, any Monthly Membership program prizes, merchandise, or services made available as part of the Monthly Membership. In any event, any liability of Discovery Kids Wellness LLC dba Jetsetter Kids Club arising in connection with the provision of Monthly Membership program or prizes will be limited to the approximate retail value of the applicable reward or prize. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or other legal theory, even if the Releasee has been advised of the possibility of such damages. In the event some jurisdictions do not allow the exclusion or limitation of certain damages, Releasees’ liability in such jurisdictions shall be limited to the extent permitted by law. By participating in the Monthly Membership, you waive any and all rights to bring any claim or action related to your participation in the Monthly Membership in any forum beyond one year after the first occurrence of the act, event, condition, or omission upon which the claim or action is based. You agree to defend, indemnify, and hold harmless the Releasees’ from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys’ fees) that arise out of or are related to your violation of the Monthly Membership or the rules. Furthermore, you agree to reimburse Discovery Kids Wellness LLC dba Jetsetter Kids Club for any Monthly Membership program or prizes that were fraudulently obtained by you. The Monthly Membership rules are governed by the laws of the state of New York without regard to the conflicts of laws rules of any jurisdiction. Any dispute, claim or cause of action arising out of or concerning the interpretation or effect of the Member rules and/or your participation in the Monthly Membership except where prohibited, shall be resolved individually, without resort to any form of class action. You agree to the personal jurisdiction, subject matter jurisdiction, and venue of these courts. If any provision of the Monthly Membership rules is held unenforceable or invalid under any applicable law or is so held by applicable court decision, such unenforceability or invalidity will not render the Monthly Membership rules unenforceable or invalid as a whole, and such provision will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions. Any waiver by Discovery Kids Wellness LLC dba Jetsetter Kids Club of a breach of any provision of the Monthly Membership rules shall not operate as, or be construed to be, a waiver of any other breach of such provision or of any breach of any other provision of the Monthly Membership rules. Failure by Discovery Kids Wellness LLC dba Jetsetter Kids Club to insist upon strict adherence to any provision of the Monthly Membership rules on one or more occasions shall not be considered a waiver or deprive Discovery Kids Wellness LLC dba Jetsetter Kids Club of the right to insist upon strict adherence to that provision or any other provision of the Monthly Membership rules.

MOBILE TERMS OF SERVICE

  1. When you opt-in to the service, we will send you a message to confirm your signup. Message and data rates may apply. Message frequency will vary based on your use. Text “HELP” for help. Text “STOP” to cancel.

  2. You can cancel this service at any time. Just text “STOP”. After you send the message “STOP” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again.

  3. If at any time you forget what keywords are supported, just text “HELP”, we will respond with instructions on how to use our service as well as how to unsubscribe.

  4. Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

  5. T-Mobile is not liable for delayed or undelivered messages.

  6. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.